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Frequently Asked Questions

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Frequently Asked Questions

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Apply for Incentive
How to Apply for an Incentive

Why is PPL Electric funding the installation of energy efficiency equipment?

Pennsylvania’s Act 129, enacted in 2008, requires Pennsylvania’s largest electric distribution companies (EDCs) to develop energy efficiency and conservation (EE&C) plans and adopt methods of reducing electric consumption and peak demand.  Act 129 provides Pennsylvania businesses, governments and non-profits opportunities to take energy efficiency and conservation to the next level through incentive programs.

When does the program start and end?

Phase IV of the PPL Business Energy Efficiency program of Act 129 starts on June 1, 2021 and is scheduled to continue until May 31, 2026, or until funds run out, whichever happens first.

Can I get an incentive for equipment that is fueled by natural gas?

There are some instances where equipment fueled by natural gas is eligible for our programs, such as Combined Heat and Power (CHP) systems.  Please contact the program team and we will determine eligibility for your specific project.

If my building is mixed-use, can I still qualify for the incentive?

We pay up to 50% of the final project cost.  The final project cost is the total project cost less the grants (customer out-of-pocket cost).

Will the incentives be paid to the contractor or the PPL Electric customer?

Payment will be made to the participant listed on the application unless a third party payment is authorized. A participant may elect to assign their program incentive to a third party by completing and signing the Third Party Authorization Form on the website.

Are there tax implications associated with receipt of program incentives?

Consult your tax advisor.

How can I find out if my equipment meets the eligibility requirements?

Applicants should become familiar with the website, and work with their contractor/design team and reach out to the program team to ascertain whether equipment meets the requirements of the program. Reach out to a program representative to help you answer project specifics too. 

How do I apply for incentives?

To apply for incentives, use our online portal. Visit our how to apply page for instructions and an application checklist. Pre-approval means that a project application must be submitted in good order and receive a pre-approval letter before construction begins. Please contact us at 1-866-432-5501 with any questions.

 

What documentation is required with my incentive application?

A complete application includes the following:

  •  Completed online project application
  •  Payee signed and dated W-9
  •  If the contractor is receiving the incentive, a Third Party Authorization form must be submitted.
  •  Copy of recent PPL electric bill at install location
  •  Savings calculator
  •  Project quote or estimate
  •  Manufacturers' specification sheets for product qualification

Where can I find my utility account #?

On your utility bill upper right-hand corner, locate the Bill Acct No. Your account number will have 10 digits. 

Can a single account have multiple applications?

Yes

How do I submit an application if my project is anticipated to take many months or multiple phases to complete?

For large, multi-phase projects, you must submit an application for each energy efficiency upgrade project (i.e., Lighting, HVAC, Specialty Equipment, Drives for Motors and Custom). All incentives are issued on a first-come, first-served basis. We suggest you submit an application as soon as you have approval to move forward with a project.

Under what circumstances do I need to get pre-qualification of equipment?

All custom and Direct Discount projects require pre-approval to be eligible for an incentive. Submit all product specification sheets prior to construction to ensure the product is qualified for program incentive. All downstream lighting and efficient equipment projects do not require pre-approval. All project documentation must be submitted in good order within 180 days of project completion.   

What is the anticipated turnaround time for application pre-approval?

Project pre-approval is completed on a first come first serve basis after a completed application is received by the PPL Electric Utilities’ Business Energy Efficiency Program.  Pre-approval can be expected in 15 business days from the date that the project is submitted in good order. Applications are acknowledged upon receipt with an email response.  If the participant has not received a receipt notification within seven days of submission, contact a program representative at [email protected].  

What is the expected time frame for receiving an incentive check after the project is completed?

Once a project has been installed and fully commissioned, the final application with supporting documentation is received, and the complete final project has been reviewed and approved, a check will be issued within approximately 4 to 6 weeks of final project approval or when funding is available. A letter with payment information will be sent once the project final review is complete and payment is sent.  

 

How long do I have to install the equipment after I receive pre-approval?

There is no set timeline required for equipment installation. Projects will be reviewed 180 days from the pre-approval date. If installation schedules are delayed, please reach out to the project account manager, or email [email protected]. 

What if different equipment was installed after pre-approval was received?

Equipment change orders must meet the program requirements. If changes occur after incentive reservation, contact your program representative.

 

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PPL Electric Utilities (“PPL”) owns the forward capacity rights and the ability to bid this capacity into the PJM forward capacity market for any energy-efficiency project, measure installed, or product purchased, which includes downstream programs, direct discount, rebate or incentive paid, or free measures installed or provided by PPL Electric Utilities, its representative conservation service provider, partners, trade allies, or distributors. Customers can request that PPL return ownership of the forward capacity rights by emailing [email protected] with the EA number assigned to your energy efficiency project. PPL’s decision to return the forward capacity rights is in its sole discretion and is under no obligation to return ownership of forward capacity rights upon customer request. Customers will receive a response concerning their capacity rights within 4 to 6 weeks.